FAQ

Frequently Asked Questions

How do I cancel my order?

If the order or the item(s) that you want to cancel has not been shipped yet, you can write to our customer support team on customercare@ambiyaonline.com or call us on +91 9818 346 674 / +91 7303 206 556
In such cases, the order will be cancelled and the refund will be initiated within 24-48 business hours after the cancellation request. To know more about refund please check our refund policy.

Where is my order?

You can check or track your order from here.
Link of tracking given

How to place an order?

We have a very simplified purchase process.
Step 1 – Add the product to your cart
Step 2 – Proceed to secure checkout
Step 3 – Enter your contact and delivery address information
Step 4 – Select your payment method and pay.

In case you face any issues while checkout, please feel free to reach out to us. customercare@ambiyaonline.com or call us on +91 9818 346 674 / +91 7303 206 556

When can I cancel my order?

If the order or the item(s) that you want to cancel has not been shipped yet, you can write to our on
customercare@ambiyaonline.com or call us on +91 9818 346 674 / +91 7303 206 556

What is your return policy?

*pls refer our refund policy.

Under what conditions can I return/ replace my product?

*pls refer our refund policy.

Is it possible to return products once delivered?

Yes, if you are not satisfied with our products (the chances of which are bare minimum), please write to us at on customercare@ambiyaonline.com

customercare@ambiyaonline.com or call us on +91 9818 346 674 / +91 7303 206 556

What are the various payment options available?

We accept:
Credit / Debit Cards
Net Banking
Wallets – UPI, phonepe/BHIM UPI, Freecharge,OLA money,Airtel money, Jio money,HDFC bank PayZapp, Yes Pay Wallet
COD- (due to Covid pandemic, we are not accepting cash on delivery, sorry for the inconvenience caused)

If I get a defective product, will I get a refund or replacement?

*pls refer our refund policy.